Face time is important. Telephone or video conference meetings are also great for those situations where an in-person meeting isn't possible. But those aren't the only ways we communicate.
We've also got a support desk system and automated reports that give our clients routine updates.
Our clients enjoy seeing project status updates in the same project management software we utilize and basically have the ability to look right over our shoulders.
We're pretty easy to get a hold of in case of emergency, and more often than not, we'll have your next meeting scheduled and on the calendar before you start wondering, "why haven't I heard from my agency in a long time?"